Privacy Policy

Effective Date: August 29, 2025

X-Tek Academy Limited ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (the "Website") or use our services, including online courses, seminars, instructional videos, coaching, forums, and affiliate programs.

By accessing or using our Website, you agree to the terms of this Privacy Policy.

Our Website is operated by X-Tek Academy Limited, a company registered in Nigeria with its principal place of business at 7th Avenue U Close, Amuwo Odofin, Festac Town, Lagos, Nigeria. We are supported by X-TEK - Academy for Knowledge Building, a non-profit organization based in Austria.

If you have any questions about this Privacy Policy or our data practices, please contact us at info@xtek.academy.

1. Information We Collect

We collect information to provide and improve our services, tailor content to your needs, and ensure a secure experience. The types of information we may collect include:

Personal Information

Account and Profile Data: When you create an account, log in, or participate in our forums or affiliate program, we collect details such as your name, email address, username, password, location, and any profile information you provide (e.g., bio, preferences, or educational background).
Contact Information: If you contact us via email, forms, or coaching requests, we collect your name, email address, phone number, and any other details you share.
Payment Information: For paid services or subscriptions, we collect billing details such as credit card information, billing address, and transaction history. Note: We use third-party payment processors and do not store full payment card details on our servers.
User-Generated Content: Information you submit in courses, seminars, forums, or coaching sessions, including posts, comments, assignments, or feedback.

Automatically Collected Information

Device and Usage Data: We collect data about your device and how you interact with our Website, such as IP address, browser type, operating system, pages viewed, time spent on pages, referral sources, and clickstream data.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track user activity, remember preferences, and analyze trends. This includes session cookies (temporary) and persistent cookies (long-term). For more details, see our Cookies section below.
Location Data: If you enable location services, we may collect approximate location information to provide region-specific content (e.g., in English or French).

Information from Third Parties

We may receive information from third-party sources, such as social media platforms if you log in via those services, or analytics providers like Google Analytics.

We do not collect sensitive personal information (e.g., racial or ethnic origin, political opinions, religious beliefs, or health data) unless you voluntarily provide it in user-generated content.

2. How We Use Your Information

We use the collected information for the following purposes:

To provide and maintain our services, including delivering courses, seminars, videos, coaching, and forum access.
To personalize your experience, such as recommending content based on your interests in AI, programming, coding, or web design.
To process payments, manage subscriptions, and handle affiliate program referrals.
To communicate with you, including sending newsletters, updates, promotional offers, or responses to inquiries.
To improve our Website and services through analytics, user feedback, and research.
To ensure security, prevent fraud, and enforce our terms of use.
To comply with legal obligations, such as responding to lawful requests from authorities.

We process your data based on your consent, the performance of a contract (e.g., providing services), our legitimate interests (e.g., improving user experience), or legal requirements.

3. Sharing Your Information

We do not sell your personal information. We may share your data in the following circumstances:

With Service Providers: We share data with third-party vendors who assist us in operations, such as hosting providers, payment processors, email services, and analytics tools (e.g., AWS, Stripe, Google Analytics). These providers are contractually obligated to protect your data.
With Affiliates and Partners: We may share data with our supporting non-profit, X-TEK - Academy for Knowledge Building, or affiliate program partners for joint initiatives.
For Legal Reasons: If required by law, subpoena, or court order, or to protect our rights, safety, or property.
In Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
With Your Consent: For any other purpose with your explicit permission.

We may share aggregated or anonymized data (which does not identify you) for research or marketing purposes.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These include encryption, firewalls, access controls, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location (e.g., under Nigeria's Nigeria Data Protection Regulation (NDPR) or EU GDPR if applicable), you may have rights such as:

Access: Request a copy of your personal data.
Correction: Update inaccurate or incomplete data.
Deletion: Request removal of your data (subject to legal obligations).
Objection: Object to processing for certain purposes.
Restriction: Limit how we process your data.
Portability: Receive your data in a transferable format.
Withdraw Consent: Revoke consent where processing is based on it.

To exercise these rights, contact us at [insert contact email]. We will respond within a reasonable timeframe, typically 30 days.

You can also manage cookies via your browser settings, opt out of email communications via unsubscribe links, or delete your account through your profile settings.

6. Cookies and Tracking Technologies

Our Website uses cookies to enhance functionality and user experience. Types include:

Essential Cookies: Necessary for core functions like login and security.
Performance Cookies: Collect anonymous data on usage to improve the site.
Functional Cookies: Remember your preferences (e.g., language: English or French).
Targeting Cookies: Used by third parties for personalized ads.

You can control cookies through your browser, but disabling them may limit Website features. For more information, visit our Cookie Policy [if separate; otherwise, integrate here].

We use tools like Google Analytics, which may collect data for advertising purposes. You can opt out via Google's settings.

7. Children's Privacy

Our services are not intended for children under 13 (or 16 in some jurisdictions). We do not knowingly collect data from children. If we discover such data, we will delete it promptly. Parents or guardians who believe we have collected a child's data should contact us.

8. International Data Transfers

As a Nigeria-based company with Austrian support, your data may be transferred to and stored in countries outside your own, including the EU and US. We ensure adequate safeguards, such as standard contractual clauses, to protect your data in compliance with applicable laws.

9. Retention of Data

We retain your personal information only as long as necessary for the purposes outlined in this Policy, or as required by law. For example, account data is kept while your account is active, plus a reasonable period for backups or legal compliance.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review it periodically. Continued use of our Website after changes constitutes acceptance.

11. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your data, please contact:

X-Tek Academy Limited
7th Avenue U Close
Amuwo Odofin, Festac Town
Lagos, Nigeria
Email: info@xtek.academy
Phone: +234 813 742 8391

Thank you for trusting X-Tek Academy Limited with your information. We are dedicated to fostering your success in the digital world while safeguarding your privacy.